Pixel Valley LLC ("Company", "we", "us", or "our") operates software products and services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Service.
We collect information you voluntarily provide when you create an account or use the Service, including: (a) Name; (b) Email address; (c) Account credentials; (d) Any other information you choose to provide through the Service.
Payment processing is handled by our third-party payment processor, Stripe. We do not store your credit card number, debit card number, or bank account information on our servers. Stripe's collection and use of your payment information is governed by Stripe's own privacy policy and terms of service.
When you access the Service, we may automatically collect certain information, including: (a) IP address; (b) Browser type and version; (c) Device type and operating system; (d) Pages viewed and features used within the Service; (e) Date and time of access; (f) Referring URL.
We may use cookies, web beacons, and similar technologies to operate and improve the Service. You may disable cookies in your browser settings, but some features of the Service may not function properly without them.
We use the information we collect for the following purposes: (a) To provide, operate, and maintain the Service; (b) To process your subscription and manage your account; (c) To communicate with you about your account, including service announcements and administrative messages; (d) To respond to your inquiries and provide customer support; (e) To improve the Service and develop new features; (f) To detect, prevent, and address technical issues and security threats; (g) To comply with legal obligations.
We do not sell your personal information. We may share your information in the following circumstances: (a) With service providers who perform services on our behalf (e.g., payment processing, hosting, analytics), subject to contractual obligations to protect your information; (b) To comply with applicable law, regulation, legal process, or governmental request; (c) To enforce our Terms of Service or protect the rights, property, or safety of the Company, our users, or others; (d) In connection with a merger, acquisition, reorganization, or transfer of the Service to a successor entity, in which case the successor entity will be bound by this Privacy Policy; (e) With your consent or at your direction.
We retain your personal information for as long as your account is active or as needed to provide the Service. Upon cancellation of your account, we may retain your personal information indefinitely to allow you to return to the Service in the future, or we may delete it at our discretion. If you wish to have your personal information permanently deleted, you may submit a deletion request as described in Section 6 below.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to request that we delete your personal information. Upon receiving a verified deletion request, we will delete your information from our active systems, except for information we are required to retain by law.
You have the right to request that we correct any inaccurate personal information we hold about you.
To exercise any of these rights, please contact us at privacy@pixelvalley.io.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. As stated above, we do not sell your personal information.
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 6 above, as well as the right to restrict processing of your personal information and the right to lodge a complaint with a supervisory authority. Our legal basis for processing your personal information is the performance of our contract with you (your subscription) and our legitimate interests in operating and improving the Service.
The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information promptly.
The Service may contain links to or integrations with third-party services. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Service.
In the event that the Service is transferred to a successor entity (including a sibling or affiliated limited liability company), your personal information will be transferred to the successor entity, which will be bound by this Privacy Policy. We will notify you of any such transfer via email.
We may update this Privacy Policy from time to time. Material changes will be communicated to registered users via email at least thirty (30) days before they take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Pixel Valley LLC
Email: privacy@pixelvalley.io